After-Sale Services

Post Project Support

Chemtex has an on-call, professional and well-equipped after-sale services team. Our services are successfully delivered through our experienced technical team located in our global operational centers and near the project sites. For projects in which Chemtex supplies technology, we coordinate an integrated team of both in-house and technology partner resources (in the case the technology supplied is through one of our partners), or a fully in-house team for our own proprietary technologies. This team handles technical construction supervision during the erection phase, commissioning, and start-up of the plant.

These resources remain available beyond the project phase to provide continued technical support and emergency services as needed.

Emergency Services

Chemtex personnel remain steadfast in our ability to quickly respond to urgent client needs. We are conscious of how critical interruptions in production can be to our clients and understand the significant impact downtime can have on operations. Our rapid-response team is equipped to swiftly diagnose and resolve issues, minimizing disruptions and helping our clients restore full production as quickly as possible. We prioritize keeping operations running smoothly, ensuring minimal delays, and a seamless return to productivity.

After-Sale Services We Provide

Process Assistance

Chemtex can provide process assistance to client engineering staff in the form of audits, seminars and training programs – either virtually or on-site.

Technology Exchange & Plant Upgrades

Chemtex and our partners can provide engineering and process support to implement new technology improvements to existing assets, ensuring that our customers are always supplied with the latest technology developments.

Emergency Services

Chemtex and our partners are are able to provide support in case of emergency. Our experts are familiar with the equipment and processes and can quickly make effective judgments and recommendations for the best remedial action.

Procurement Services

Process equipment and spare parts can be procured quickly through Chemtex worldwide sourcing, and the extensive experience of Chemtex facilitates the expediting of equipment and materials to meet critical timing needs.

Construction Support, Commissioning & Start-up Service

Chemtex personnel provide guidance & technical assistance for the following activities:

Lifting & Alignment of Major Process Reactors & Main Rotating Equipment

Critical Piping Installation

Hot & Cold Alignment of Process Equipment

Commissioning & Checkout Plan

Final DCS & SIS Checkout, Checking Process Critical Loops

Final Review of Electrical Systems

To learn more about how our site services can bring value to our clients, please contact us today.

We would be happy to discuss your specific needs and explore how we can best assist in ensuring the success of your project.

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